Contact support
How to reach the Cavuno team when you need a hand.
A
JThe fastest way to reach us is the chat on Cavuno, in the bottom right of the marketing site and inside your dashboard. Send your question there and a member of the team will reply right in the chat.
You can also email us at hi@cavuno.com. When you write in, include your board name and any relevant details such as screenshots, page URLs, or error messages so we can help faster.
We reply as quickly as we can during working hours.
What to include
| For this problem | Include this evidence |
|---|---|
| A page does not load | The full page URL, what you expected, and the error shown |
| An import did not behave as expected | The import type, approximate time, and a sample row with private data removed |
| Email or domain setup is incomplete | The domain, current status shown in Cavuno, and the DNS record type involved |
| A payment is missing or incorrect | The board name and relevant transaction or invoice identifier—never send full card details |
Do not send passwords, API secrets, private keys, or full payment-card numbers. A screenshot is useful when it includes the page heading and visible error, but redact candidate, subscriber, and billing information that is not needed to diagnose the problem.
Next steps
Check Troubleshooting first for common setup and delivery checks. If the problem remains, send the evidence above through chat or email and keep the conversation thread so the team can follow what you have already tried.