Tax Collection

Cavuno can add sales tax, VAT, or GST to your board's checkouts automatically. Tax collection is driven entirely by your connected Stripe account: when you activate Stripe Tax and add your registrations, Cavuno detects that your account is tax-active and starts collecting on the next checkout. There is no separate toggle in Cavuno to keep in sync, and boards that have not set up Stripe Tax are completely unaffected.

You are the merchant of record for every board checkout, because all payments are direct charges on your connected Stripe account. That means the registrations and the tax liability are yours, and tax setup happens in your own Stripe Dashboard.

Prerequisites

Complete Stripe onboarding and obtain professional advice about where you are registered or required to register. Have the business origin address, product tax treatment, and customer-location requirements ready before activating Stripe Tax.

Turn on tax collection

1. Open your Stripe Dashboard and go to Settings then Tax
2. Complete Stripe Tax activation (set your origin address and defaults)
3. Add a registration for each place where you are registered to collect tax
4. That is it. Cavuno picks up the change and starts adding tax to your checkouts

In Cavuno you can confirm the state on the Settings then Payments tab. The Tax collection row shows Active once your account reports tax-active, or Set up with a link to Stripe if it is not yet active.

What buyers see at checkout

When your account is tax-active, Cavuno asks Stripe to calculate tax on each checkout based on the buyer's location:

• Stripe's calculated tax is shown as a separate line before the buyer pays
• Buyers enter address information used for the calculation
• Business buyers can enter a VAT or tax ID. Stripe applies a reverse charge only when the transaction and jurisdiction meet the applicable conditions

Where your connected account has no active registration, Stripe can return zero tax. A checkout or invoice can still fail or remain incomplete when customer-location data or tax configuration is invalid.

Tax on invoice billing

The pay-by-invoice flow works the same way, with one difference. Because the hosted invoice page is read-only for the payer, the buyer's VAT or tax ID has to be captured up front. When tax collection is active, the billing step on the submission form shows an optional tax ID field. The ID is stored on the Stripe customer so the finalized invoice is reverse-charged where applicable.

See Invoice billing for the rest of the invoice flow.

What Cavuno does not do

Cavuno does not choose product tax codes, registrations, filing obligations, exemptions, or where you collect. Those decisions and the supplied customer data determine Stripe's calculation. Stripe Tax automates parts of calculation and collection; it does not transfer the merchant's legal responsibility to Cavuno or Stripe.

Verify tax collection

Use Stripe test mode to exercise at least one registered location, one unregistered location, and a business tax ID relevant to your market. Confirm the Cavuno status is Active, inspect Stripe's calculation details, and verify the displayed amount matches the configured product code, customer location, and registration. Ask a qualified adviser to review the setup for the jurisdictions where you sell.

Example

For example, test the same plan with a customer address inside an active registration and one outside it. Compare Stripe's calculation details rather than assuming a zero result is correct merely because checkout completed.

Troubleshoot tax status

If Cavuno still shows Set up, confirm Stripe Tax activation and registrations belong to the connected account for this board. If checkout cannot calculate tax, inspect the Stripe error for missing customer location or configuration data. Do not bypass a failed calculation by promising the buyer a tax treatment manually.

Next steps

Repeat these test cases for both card checkout and invoice billing, then retain evidence of the settings reviewed with your adviser.