Manage Job Alert Subscribers

View, search, export, and import people who get job alert and matching emails.

The Job alerts page in your sidebar shows one row per email for people who signed up for job alerts, matching emails, or both. Use it to monitor your list, troubleshoot delivery issues, and manage individual subscriptions.

Matching emails are a separate opt-in from job alerts. They appear in Preferences as Job matches. See Matching emails.

View subscribers

Click Job alerts in the sidebar. The table shows five columns: Email, Status (Active, Pending confirmation, Waitlisted, or Unsubscribed), Preferences (how many streams that email has), Last digest (when their most recent digest was sent), and Created (when they subscribed).

Preferences shows a count such as 1 alert or 2 alerts. Hover the count to see the labels: Job matches for matching emails, or phrases such as Remote {tag} jobs and {tag} jobs in {location} for saved-search alerts.

Search subscribers

Type in the search box labeled Search by email or label to filter the list. Search matches against subscriber email addresses and alert names.

Subscriber actions

Click the action menu on any subscriber row to access these options:

  • Unsubscribe: stops job alerts and matching emails for this subscriber
  • Resubscribe: turns those streams back on. If your Email subscribers allowance is full, the person is waitlisted instead of rejected
  • Resend confirmation: sends a new confirmation email to subscribers with Pending confirmation status

Export subscribers

Open the ... menu in the toolbar and choose Export to download your full subscriber list as a CSV file. The export includes email addresses, subscription status, preferences, and timestamps. Use exports to import subscribers into email marketing tools, analyze your audience, or keep a backup of your list. Subscribers are one of eight tables you can export the same way. See Export your data for exporting jobs, companies, candidates, and the rest.

Import subscribers

Click Import to add subscribers from a CSV file. The import file should include these columns:

  • email: the subscriber's email address (required)
  • frequency: optional; every imported value is normalized to weekly
  • unsubscribed: true or false

Imported subscribers are confirmed without a confirmation email and begin receiving the next matching weekly digest. Only import addresses whose owners have agreed to receive these messages, and assess the consent and record-keeping rules that apply to your audience.

Why your subscriber list matters

Your subscriber list is one measure of your board's reach. When speaking with employers, use your actual subscriber count, delivery results, and engagement data rather than assuming a particular list size guarantees pricing power or qualified applications.

Example status checks

If you need to know…Check…
Why a new subscriber has no digestWhether the status is Pending confirmation and whether recent jobs match the saved preferences
Whether an import opted someone outThe unsubscribed value in the source file and the resulting status in the table
Whether a reactivated subscriber can receive alertsThat the status is Active, not Waitlisted, and the preferences still describe the jobs they want

Next steps

Read Email notifications for the exact confirmation and digest lifecycle. If an active subscriber reports missing messages, work through Email deliverability. For the import schema and consent behavior, see Company and subscriber import.

Frequently asked questions