Billing Portal

Access your billing details, invoices, and payment methods.

Open the billing portal

1. Go to Plan & billing in the sidebar
2. After subscribing to a plan, you can access the billing portal to manage your subscription
3. You'll be taken to your secure billing portal hosted by Stripe

What you can do

View invoices

See all past invoices:

• Invoice date
• Amount charged
• Payment status
• Download PDF

Download invoices

For each invoice:

1. Find it in the list
2. Click Download or the PDF icon
3. Save for your records

Update payment method

Change your credit card:

1. Click Payment Methods
2. Click Add Payment Method
3. Enter new card details
4. Set as default (optional)
5. Remove old card if desired

Update billing information

Change your billing details:

• Company name
• Billing address
• Tax ID (if applicable)

Payment issues

Failed payment

If a payment fails:

1. You'll receive an email notification
2. Log in to update your payment method
3. The system will retry the charge

Retry failed payment

1. Go to the billing portal
2. Update your payment method
3. Payment will be retried

Payment disputes

For billing questions or disputes:

1. Check your invoices first
2. Contact support with invoice details
3. Provide specific questions

Receipts and taxes

Get receipts

All invoices serve as receipts. Download PDFs for your records.

Tax information

Your invoices may include:

• Tax ID (if provided)
• Tax amounts charged
• Business name and address

Update your billing info if you need specific tax details on invoices.

Security

The billing portal is:

• Secured by Stripe
• PCI compliant
• Your card details are never stored by Cavuno