---
title: "Manage Job Alert Subscribers"
label: "Manage subscribers"
description: "View, search, export, and import people who get job alert and matching emails."
publishedAt: 2025-12-31
updatedAt: 2026-11-07
order: 2
status: "published"
faqs:
  - question: Can I send a manual email to all subscribers?
    answer: "No. Cavuno sends automated weekly digests only. To send custom emails, export your subscriber list as CSV and import it into an email marketing tool."
  - question: What happens when I unsubscribe someone?
    answer: "They stop receiving job alerts and matching emails immediately. Their status changes to Unsubscribed. They remain in your list and can be resubscribed later. If they were receiving a live stream, the next waitlisted person is promoted."
---

The **Email subscribers** page in your sidebar shows one row per email for people who signed up for job alerts, matching emails, or both. Use it to monitor your list, troubleshoot delivery issues, and manage individual subscriptions.

Matching emails are a separate opt-in from job alerts. They appear in **Preferences** as **Job matches**. See [Matching emails](/docs/your-job-board/job-matching#matching-emails).

## View subscribers

Click **Email subscribers** in the sidebar. The table shows five columns: **Email**, **Status** (Active, Pending confirmation, Waitlisted, or Unsubscribed), **Preferences** (how many streams that email has), **Last digest** (when their most recent digest was sent), and **Created** (when they subscribed).

**Preferences** shows a count such as `1 alert` or `2 alerts`. Hover the count to see the labels: **Job matches** for matching emails, or phrases such as **Remote {tag} jobs** and **{tag} jobs in {location}** for saved-search alerts.

## Search subscribers

Type in the search box labeled **Search by email or label** to filter the list. Search matches against subscriber email addresses and alert names.

## Subscriber actions

Click the action menu on any subscriber row to access these options:

- **Unsubscribe:** stops job alerts and matching emails for this subscriber
- **Resubscribe:** turns those streams back on. If your Email subscribers allowance is full, the person is waitlisted instead of rejected
- **Resend confirmation:** sends a new confirmation email to subscribers with Pending confirmation status

## Export subscribers

Open the **...** menu in the toolbar and choose **Export** to download your full subscriber list as a CSV file. The export includes email addresses, subscription status, preferences, and timestamps. Use exports to import subscribers into email marketing tools, analyze your audience, or keep a backup of your list. Subscribers are one of eight tables you can export the same way. See [Export your data](/docs/import-export/data-export) for exporting jobs, companies, candidates, and the rest.

## Import subscribers

Click **Import** to add subscribers from a CSV file, such as an export from your old email tool. Cavuno matches the file's columns to **Email** (required), **Sign-up date** and **Status**, and you can change any match before you import. Rows whose status is unsubscribed, bounced, cleaned or complained are skipped, as are invalid, duplicate and role addresses such as `info@`. See [Company and subscriber import](/docs/import-export/csv-import-export#import-job-alert-subscribers) for the columns Cavuno recognizes.

Before importing, confirm these people signed up for job alerts from your board. Cavuno keeps that as the consent record for the import. When the import finishes, a message shows how many people were added and how many were skipped.

Imported people show as **Pending confirmation**. Each one gets one email over the next few days to confirm their existing sign-up, and their digests start once they confirm. Anyone who hasn't confirmed 60 days later shows as **Unsubscribed** and isn't emailed again. Subscribers who already confirmed are left as they are, and people who unsubscribed are skipped. Filter the table by **Status**, or choose **Summary** from the **...** menu, to see how many people are in each status.

Cancelling an import while it runs undoes it: nobody on it is emailed, and the people and alerts it added are removed. Anyone who was already on your list stays as they were.

## Why your subscriber list matters

Your subscriber list is one measure of your board's reach. When speaking with employers, use your actual subscriber count, delivery results, and engagement data rather than assuming a particular list size guarantees pricing power or qualified applications.

## Example status checks

| If you need to know… | Check… |
|---|---|
| Why a new subscriber has no digest | Whether the status is Pending confirmation and whether recent jobs match the saved preferences |
| Whether an import opted someone out | The status column in the source file and the resulting status in the table |
| Whether a reactivated subscriber can receive alerts | That the status is Active, not Waitlisted, and the preferences still describe the jobs they want |

## Next steps

Read [Email notifications](/docs/job-alerts/email-notifications) for the exact confirmation and digest lifecycle. If an active subscriber reports missing messages, work through [Email deliverability](/docs/job-alerts/email-deliverability). For the import schema and consent behavior, see [Company and subscriber import](/docs/import-export/csv-import-export).